The Importance of Staying Vigilant
In any business or career, a tipping point is inevitable. It’s that moment when if you don’t adapt, you risk losing everything. Andy Grove describes a crisis Intel faced when Japanese competitors aggressively entered the market. Surprisingly, the company’s executives weren’t the first to notice the shifts—lower-level employees saw the warning signs early on.
I’ve seen similar dynamics play out in various industries. Think about how Japanese automakers disrupted American manufacturers, Netflix toppled Blockbuster, or how messaging apps like Viber and WhatsApp overtook traditional telecoms in the international calls market.
In my own business, we faced a similar tipping point. Eleven years ago, we built products around Magento 1. But when Magento 1 became obsolete, those products generated almost no revenue. Fortunately, we had made an early bet on Magento 2, which helped us not only survive but thrive, becoming a leader in our market. Staying vigilant and recognizing these changes in real-time was crucial to our success.
Grove suggests using the six-force technique and the tenfold gain principle to stay ahead of market shifts. The tenfold gain principle challenges you to imagine how your business would respond if any of the six forces increased or decreased by a factor of ten. For instance, what would happen if the cost of gasoline shot up from $1.55 to $15 per gallon? Would your transportation company survive such a massive disruption?